Curriculum Vitae.

Solihull, England, United Kingdom

Developing and maintaining software solutions at Multifleet Vehicle Management. Working on vehicle management systems and contributing to the company's digital transformation initiatives.

• —Develop and maintain vehicle management systems
• —Collaborate on digital transformation initiatives
• —Fix bugs and implement new features

Royal Sutton Coldfield, England

Providing IT support and learning assistance.

• —Provide one-to-one and small group support for SEND students in and out of class
• —Assist in the implementation of Individual Education Plans (IEPs) and contribute to student progress reviews
• —Support students in developing independence, social skills, and confidence
• —Adapt learning resources to meet the needs of individual learners
• —Promote positive behaviour, emotional regulation, and wellbeing in line with BCI policies
• —Liaise with teaching staff to ensure differentiated strategies are in place for students
• —Maintain accurate records of student progress, incidents, and interventions
• —Provide first-line IT support to staff and students, including troubleshooting hardware, software, and connectivity issues
• —Set up and maintain IT equipment, including PCs, laptops, Macs, projectors, printers, and classroom AV equipment
• —Support students in the use of creative media software (Adobe Creative Suite, Logic Pro, Final Cut, etc.)
• —Assist in maintaining secure access to networks, MIS systems, and online learning platforms
• —Monitor and update IT systems in collaboration with external IT providers where necessary
• —Provide basic training and guidance to staff and students on using IT equipment and software
• —Maintain asset logs and support with IT inventory management

West Midlands, England, United Kingdom (Hybrid)

Taught Adobe Photoshop.

• —Taught Adobe Photoshop to a group of 10 students, covering essential tools, design workflows, and creative techniques
• —Developed easy-to-follow lesson plans and provided one-on-one support to learners with mixed skill levels
• —Helped students build confidence and create individual design projects by the end of the course
• —Strengthened communication and instructional skills through interactive, hands-on teaching

London, England, United Kingdom

Retail and customer service.

• —Delivered excellent customer service by assisting with purchases and building strong rapport with regular customers
• —Handled cash transactions accurately and professionally
• —Contributed to team decisions on merchandise and store layout to improve customer experience
• —Maintained organized and attractive product displays to drive engagement
• —Supported social media efforts to promote sales and new arrivals
• —Encouraged donations by communicating the shop's mission effectively

London, England, United Kingdom

Retail and customer service.

• —Delivered excellent customer service by assisting with purchases and building strong rapport with regular customers
• —Handled cash transactions accurately and professionally
• —Contributed to team decisions on merchandise and store layout to improve customer experience
• —Maintained organized and attractive product displays to drive engagement
• —Supported social media efforts to promote sales and new arrivals
• —Encouraged donations by communicating the shop's mission effectively

London, England, United Kingdom

Web optimization.

• —Optimized HTML/CSS layout and UX flows, improving user retention by 20%
• —Contributed to site architecture and assisted in testing new features